Me9 is committed to protecting the privacy and personal data of every member. This document clearly outlines how we collect, use, store, and protect your information.
This Privacy Policy takes effect on 1 January 2026. By registering or continuing to use the me9 platform, you agree to the terms of this Privacy Policy. Please read the entire document carefully.
Me9 ("we", "Company", or "Platform") understands that privacy is a fundamental right of every individual. This Privacy Policy explains how we handle the personal data you provide to us when using the me9.vin platform and all related services.
We operate in accordance with internationally recognised data protection principles. This means we only collect data that is strictly necessary, store it securely, and never misuse the trust you place in us. Every action we take regarding your data has a clear and lawful purpose.
This policy applies to all users of the me9 platform, including website visitors, registered members, and anyone who interacts with our services through our mobile app, website, or any other channels we operate.
Me9 collects various types of data depending on how you interact with our platform. Below is a detailed breakdown of these data types:
| Data Categories | Example | Requirements |
|---|---|---|
| Identity | Name, date of birth, IC/Passport | Mandatory (KYC) |
| Contact | Email, phone number | Mandatory |
| Finance | Bank account number, e-wallet | Mandatory (transactions) |
| Technical | IP, device, browser | Automatic |
| Usage | Game history, active sessions | Automatic |
| Marketing | Promotional preferences, ad clicks | Options |
Every piece of data we collect has a specific and legitimate purpose. We do not use your data for any other purpose without obtaining your consent first. Below are the primary purposes for which your personal data is used:
Me9 has never used your data to be sold to third-party advertisers, used in psychographic profiling without consent, or shared with companies outside the me9 group without a clear and legitimate reason.
Me9 takes a highly cautious approach to data sharing. We do not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are certain situations where data sharing is necessary:
We work with third-party service providers who help us operate the platform. These include payment processors, KYC verification service providers, cloud infrastructure providers, and analytics systems. All these partners are subject to strict data protection agreements and may only use your data for purposes we specify.
Me9 will disclose your personal data to the relevant authorities when required by law, including requests from law enforcement agencies, court orders, or regulatory reporting obligations. In such situations, we will notify you unless prohibited from doing so by law.
Your data may be shared among entities within the me9 group of companies for operational, security, and compliance purposes. All entities within the group are bound by the same Privacy Policy.
Me9 will never share your personal data with advertisers, data brokers, or third-party marketing companies without your explicit consent. If you receive a communication claiming to be from me9 but requesting sensitive information, please report it to our support team immediately.
Your data security is our highest priority. me9 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
The key security measures we employ are as follows:
Me9 retains your personal data for as long as your account is active or as long as needed to provide our services. Once an account is closed, certain data will be retained for the minimum period required by applicable law — typically between 5 and 7 years for financial records for audit and anti-money laundering compliance purposes. Data that is no longer required will be securely deleted or anonymised.
The me9 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings. However, disabling required cookies may affect the functionality of certain parts of the me9 platform. Third-party cookies that may be used by our analytics providers are subject to their respective privacy policies.
As a me9 member, you have clear rights regarding your personal data. We respect these rights and are ready to help you exercise them at any time:
You have the right to request a copy of all personal data we hold about you. We will provide this information in a readable format within 30 days of your request.
If any of your data is inaccurate or incomplete, you have the right to request a correction. You can update most profile information directly in your account settings.
In certain circumstances, you have the right to request deletion of your personal data. Such requests are subject to legal retention obligations that may require us to keep certain records.
You may request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of your data or objecting to processing.
You have the right to receive the personal data you provided to us in a machine-readable format, and to transfer that data to another service provider if you choose.
You may withdraw consent to receive marketing communications at any time via the unsubscribe link in promotional emails or through your account settings.
To exercise any of the above rights, please contact the me9 support team via live chat, available 24/7. We will process your request within a reasonable timeframe and notify you of the action taken.
The me9 platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data from anyone under the age of 18. All prospective members are required to verify their age during registration, and further KYC verification is conducted to ensure compliance.
If we find that we have inadvertently collected data from an underage individual, we will promptly delete that data and terminate the relevant account. If you believe that a minor has registered on our platform, please contact us immediately.
Me9 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:
The "Updated" date at the top of this document will always reflect the latest version. You are encouraged to review this Privacy Policy periodically. Continued use of the me9 platform after any changes take effect will be considered acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is here to help. You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data access or deletion, the processing period is up to 30 calendar days.
Your data is fully protected. Join over 500,000 members who trust me9.
Register Now LoginWe don't just make promises — every data protection measure we take is backed by real technology, processes, and commitment.
All communication between you and the me9 servers is encrypted using 256-bit SSL/TLS standards — the same technology used by major banking institutions in Malaysia.
Our rigorous identity verification process ensures that only legitimate individuals aged 18 and above can open and use an account on the me9 platform.
Me9 has never sold and will never sell members' personal data to any third party for marketing or commercial purposes. Your data belongs to you alone.
Your data is stored in ISO 27001-certified data centres with redundant infrastructure. Automatic backups ensure your data is never lost.
Our security system monitors any suspicious activity on your account in real time and will issue an immediate alert if a potential threat is detected.
You can access, update, or request deletion of your personal data at any time. Our support team is ready to handle your requests transparently.
Over 500,000 members have trusted me9 as a safe, transparent, and responsible online gaming platform. Your data is protected at every step.
256-bit SSL · KYC Verified · No Data Selling